Understanding Concrete Belfast’s Commitment to Privacy
Privacy Policy – Concrete Belfast
Last updated: November 2025
Concrete Belfast (“we”, “our”, or “us”) operates this website to connect customers with local concrete specialists in Belfast and the surrounding area.
This Privacy Policy explains how we collect, use, store and protect your personal information when you submit an enquiry through our website or interact with our online content.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you submit an enquiry or contact form, we may collect:
- Name
- Phone number
- Email address
- Postcode / location
- Details about your concrete project
- Any images or files you choose to upload
We may also automatically collect certain information such as:
- IP address
- Browser type
- Website usage data
- Cookies and similar tracking technologies (including Google Ads and Google Analytics cookies)
2. How We Use Your Information
We use the information collected to:
- Contact you regarding your enquiry
- Understand the details of your project
- Connect you with a trusted local concrete contractor who can provide a quote or carry out the work
- Improve our website and advertising performance
- Maintain internal records and customer service
When you submit your details, you consent to us processing your information for the purpose of responding to your enquiry and passing it to an appropriate contractor.
3. Sharing Your Information
To provide you with the service you requested, we may share your enquiry details with:
- Local concrete contractors who can contact you directly
- Our website hosting and email service providers
- Analytics and advertising platforms (e.g., Google Ads, Google Analytics)
We do not sell your personal information to third parties.
4. Legal Basis for Processing
We process personal data under the following GDPR legal bases:
- Consent: When you submit your details via our forms.
- Legitimate interests: To connect customers with local contractors and operate our business efficiently.
5. Data Retention
We retain enquiry information for up to 24 months, unless a longer period is required for legitimate business or legal purposes.
You may request deletion of your data at any time (see Section 8).
6. Cookies and Tracking Technologies
We use cookies to:
- Improve user experience
- Measure website performance
- Track advertising effectiveness
- Deliver relevant Google Ads
You can manage cookie preferences through your browser settings.
7. Keeping Your Data Secure
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (GDPR)
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information (“right to be forgotten”)
- Withdraw consent
- Object to processing
- Request data portability
To exercise any of these rights, contact us at:
📧 contact@concretebelfast.co.uk
9. International Data Transfers
Our website hosting, email, or analytics providers may store or process data outside the UK or EU.
Where this occurs, we ensure appropriate safeguards are in place.
10. Children’s Privacy
This website is not intended for children under 16. We do not knowingly collect data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly. Continued use of the website indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
📧 contact@concretebelfast.co.uk
